Document ingestion, vector search, hybrid retrieval, and AI answers with source citations. Built for scale.
A production RAG pipeline is not a LangChain demo. It is two separate systems working together: an offline ingestion pipeline that processes your documents once, and a real-time query pipeline that retrieves relevant context and generates accurate answers with source citations.
Document Ingestion
Layout-aware PDF parsing, semantic chunking by document structure, embedding generation, and storage in pgvector with full metadata.
Hybrid Retrieval
Combined vector similarity and keyword search with cross-encoder reranking. Sub-2-second latency on corpora with hundreds of thousands of chunks.
Response Generation
LLM answers grounded in retrieved context with inline source citations. Hallucination guardrails that flag when confidence is low.
Monitoring & Evaluation
Retrieval quality metrics, answer faithfulness scoring, and automated regression testing so your RAG system improves over time.
1. Document Audit
Analyze your document corpus — formats, volume, structure, update frequency. Define chunking strategy and embedding model based on actual content, not defaults.
2. Pipeline Architecture
Design ingestion and query pipelines as separate systems. PostgreSQL with pgvector for storage, Ollama or cloud APIs for inference, Docker for deployment.
3. Build & Deploy
Full implementation with Next.js frontend, API layer, and containerized infrastructure. Health checks, automated restarts, and production monitoring included.
4. Evaluate & Iterate
Measure retrieval precision, answer quality, and latency. Tune chunking, reranking, and prompts until the system meets production standards.
These are not concepts — these are systems running in production.
Compliance RAG System
38 API routes, full document ingestion pipeline, pgvector hybrid search, and AI-generated compliance answers with source citations. Serves compliance teams daily.
Intelligence Brief System
Real-time web research with multi-source retrieval, automated summarization, and structured intelligence reports. Processes hundreds of sources per brief.
20+ Production Systems
RAG components integrated across a fleet of 20+ applications — CRM, security tools, content systems, and internal knowledge bases.
Multi-agent systems with parallel execution, persistent memory, and real tool integration. Not chatbots.
ServiceConnect AI to your existing systems — APIs, local inference, streaming, and production deployment patterns.
ServiceAI-powered firewall analysis, drift detection, and compliance audits. 17 years of security meets modern AI.